Loads you cannot itemise
A garage, a loft or a yard with a bit of everything in it. This is exactly the case where the council asks for £30 to send a supervisor out to look. We price it from photographs for nothing.
Our yard is on Ropery Road, so Gateshead is not a journey for us. Send photos of what needs to go and a person sends you back one fixed price, usually the same day. No visit, and nothing to pay for the quote.
A person looks at your photos and replies with one fixed price. Nothing is booked until you say yes.
A person looks at your photos and replies with one fixed price. Nothing is booked until you say yes.
What we take away
Gateshead is home. Our yard is on Ropery Road, so this is the one place where there is no journey to price in and no waiting for a van to come across the river. Most of what we take away here falls into one of these four.
A garage, a loft or a yard with a bit of everything in it. This is exactly the case where the council asks for £30 to send a supervisor out to look. We price it from photographs for nothing.
The council will not take it loose, so it has to be bagged or bundled first. We take it as it is, including soil, hardcore and a patio that has come up.
A fridge freezer, a washing machine, a mattress or a sofa from an upstairs flat in Bensham or Felling. One item is a job as far as we are concerned.
Whatever the last tenant left behind. Send photos, take the fixed price, and we can collect with keys if you are not local.
The council option
For a tidy list of items, the council is cheaper and we will say so. A few small things at £2.10 each, or a sofa at £8.50, is hard to beat. Two things are worth knowing before you book. There is a £17 minimum, so one washing machine costs £17 rather than the £2.10 on the list. And if you cannot itemise the load, there is a £30 charge just to get a price.
Council prices and rules read from gateshead.gov.uk on 20 September 2026. Bookings go through Customer Services on 0191 433 7000, open 8am to 5pm Monday to Friday. Check the figures before you book, because they change.
Before you pay anybody, the council suggests retailer take-back schemes, giving items away on Freecycle, Freegle or a local group, or donating to a charity such as Foundations Furniture. If your photos show something still worth having, we will tell you the same thing.
The difference worth knowing
Gateshead Council charges a £30 non-refundable fee for a supervisor to come out and quote, and that applies exactly when you have the kind of mixed load most people ring us about. If you go ahead with the collection the £30 comes off the final bill. If you do not, it is gone.
We do not charge to look, because we do not come and look. You photograph what needs to go on your phone, a person on the team reads the photos, and you get one fixed price in writing. There is no visit, no fee and usually no wait beyond the same day.
Our yard is on Ropery Road in Gateshead, so we are not travelling to get here. Our licence is CBDU523317, Upper Tier, and you can look it up on the Environment Agency register.
Straight pricing
There is no price list, because no two loads are the same. Two things set the price and nothing else does.
A few bags is not the same as a full three piece suite. Your photos tell us which.
Our yard is on Ropery Road, inside the borough. There is no travel to price in, which is why Gateshead jobs are often the quickest we do.
Stairs do not change it, and neither do back lanes or how long the carrying takes. Taking large furniture apart is the only extra, at £20 an item.
How it works
Same day collection is available when we have a slot free. It is not a promise for every job, and we will tell you straight away if we cannot do it.
Photograph everything that needs to go, including the yard, the loft and the back lane. Phone photos are fine.
Somebody on the team looks at the photos and works out the van space. You get one fixed price in writing, not an estimate.
You choose a slot between 8am and 8pm, seven days a week. Same day when we have one free.
We carry it out, load it, sweep up the worst of it and take it away. You do not lift anything.
Where it goes
Furniture in good condition and white goods that still work. We do not buy anything from you and we do not pay cash.
Metal, wood, cardboard and green waste are separated and go for recycling rather than to landfill.
The rest goes to a licensed transfer station and we keep the transfer notes. Ask and we will send you a copy.
Where we come to
Reviews
5 out of 5 stars. 5.0 on Google from 172 reviews
Great workers, two houses worth of things dropped off in less than half a day. Friendly and helpful staff. Took perfect care with the furniture. Would definitely use this company again.
Really helpful and reliable removal men. Appreciate their careful lifting and last minute job help. (Same day) thanks!
Questions
There is a minimum charge of £17. On top of that, large items are £45.70 each, medium items such as a sofa or a fridge are £8.50, and small items such as a microwave or a bag of household rubbish are £2.10. Because of the minimum, one small item still costs £17.
Yes, if you cannot itemise what needs collecting. The council charges £30, which it describes as non-refundable, for a supervisor to visit and price the job. It comes off the final bill if you go ahead. We do not charge anything to price a job from photographs.
The council says usually between 2 and 10 working days, and longer around bank holidays. Items go out by 7.30am on the day and collection is any time up to 3.30pm.
Only if you are unable to move the items outdoors yourself. You need to be in between 7.30am and 3.30pm, you should cover your own carpets, and the council says it will not accept responsibility for damage where reasonable steps have not been taken to protect the property.
For heavy building waste a skip often is, and you keep it for days. A van usually works out better for household rubbish and furniture, because there is no permit, nothing sitting on your drive and you are not doing the loading.
For a short list of items, you probably should not, and we will tell you that. We are worth it when the load is mixed, when it is loose rubble or garden waste the council will not take as it is, when you do not want to wait up to ten working days, or when you would rather not carry it out yourself.
Often, yes. Send photos early in the day. If you accept the price and we have a slot free we will come the same day. Being based in Gateshead helps here more than anywhere else we work.
Asbestos, paint, chemicals, gas bottles, tyres and fridges with the gas still in them need specialist disposal, so we cannot put them in the van. Tell us if you have any of those and we will point you to who can.
This is for emptying a whole property rather than a few items.
House clearance in Gateshead →We clear desks, chairs and old computers in one visit.
Office clearance →We can clear the yard and garden at the same time.
Garden and general waste →Or call 0191 716 9569, 8am to 8pm, seven days a week.